The Homewood Suites by Hilton Charleston - Mt Pleasant is currently looking for a Housekeeping Supervisor to join our great team! Eligible Full-Time employees may receive several benefits, including: Paid Time Off, Health, Dental, Vision and more- after completing their first 90 days!

Company Description

Join our dynamic team at the Homewood Suites by Hilton Charleston - Mt Pleasant, where hospitality meets excellence. With over 20 years of experience, we are dedicated to providing a comfortable and welcoming environment for our guests. Our spacious suites are designed to accommodate the needs of longer stays, offering distinct spaces and a full kitchen. We also provide complimentary hot breakfast and are proud to be pet-friendly, ensuring that the whole family feels at home.

Role Description

We are seeking a diligent and experienced Housekeeping Supervisor to join our team at Homewood Suites in Mount Pleasant. As the Housekeeping Supervisor, you will be responsible for leading our housekeeping staff, ensuring cleanliness and guest satisfaction are maintained at the highest standards. You will oversee daily operations, coordinate team schedules, conduct inspections, and foster a positive environment for our dedicated housekeeping team.

Key Responsibilities

  • Supervise and train housekeeping staff, ensuring they adhere to hotel policies and standards.
  • Assign daily tasks and cleaning schedules to team members.
  • Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance with hotel standards.
  • Monitor inventory of cleaning supplies and equipment, and place orders when necessary.
  • Address guest complaints and special requests promptly and effectively.
  • Maintain a safe working environment for all housekeeping team members.
  • Collaborate with other departments, such as Front Office and Maintenance, to ensure seamless guest experiences.
  • Assist in recruitment, hiring, and onboarding of new housekeeping staff.
  • Implement and uphold all health and safety regulations.

Qualifications

  • Proven experience as a Housekeeping Supervisor or similar role in the hospitality industry.
  • Excellent knowledge of cleaning methods, products, and equipment.
  • Strong leadership and organizational skills.
  • Ability to prioritize and delegate tasks effectively.
  • Exceptional customer service skills with a positive attitude.
  • Good communication skills, both verbal and written.
  • Flexible schedule, including weekends and holidays.
  • High school diploma or equivalent; additional education or certifications in hospitality management is a plus.

Join Our Team

If you are dedicated to providing exceptional cleanliness and service, we invite you to apply for the Housekeeping Supervisor position at the Homewood Suites by Hilton Charleston - Mt Pleasant. Come be a part of our team and help us create memorable experiences for our guests through your attention to detail and commitment to excellence.