The Homewood Suites by Hilton Charleston - Mt Pleasant is currently looking Assistant General Manager to join our great team! The starting rate of pay will vary depending upon experience. After 90 days, eligible benefits include Paid Time Off, Health, Dental, Vision and more!
Company Description
Join our team at the Homewood Suites by Hilton Charleston - Mt Pleasant, where hospitality and excellence converge. Located in the charming community of Mt Pleasant, our hotel offers guests a comfortable and memorable stay in the heart of Charleston. As part of the Hilton family, we are dedicated to providing exceptional service and creating lasting impressions for our guests.
Role Description
We are seeking an experienced and dynamic Assistant General Manager to support the General Manager in overseeing the daily operations of our hotel. The Assistant General Manager plays a critical role in ensuring the highest standards of guest satisfaction, employee engagement, and operational efficiency. If you are a motivated leader with a passion for hospitality and a commitment to excellence, we encourage you to apply.
Key Responsibilities
- Assist the General Manager in managing all aspects of hotel operations, including front desk, housekeeping, maintenance, and food and beverage services.
- Ensure exceptional guest experiences by maintaining high standards of service and addressing guest inquiries and concerns promptly and professionally.
- Supervise, train, and motivate staff to achieve performance goals and uphold Hilton brand standards.
- Monitor and manage financial performance, including budgeting, forecasting, and expense control.
- Implement and maintain standard operating procedures to ensure operational efficiency and consistency.
- Conduct regular inspections of the property to ensure cleanliness, maintenance, and safety standards are met.
- Assist in the recruitment, hiring, and onboarding of new team members.
- Foster a positive and collaborative work environment, promoting teamwork and employee engagement.
- Support sales and marketing initiatives to drive revenue and occupancy.
- Ensure compliance with all local, state, and federal regulations and Hilton policies.
Qualifications
- Bachelor’s degree in hospitality management, business administration, or a related field preferred.
- Minimum of 3-5 years of experience in hotel management or a similar role.
- Strong leadership and interpersonal skills with the ability to motivate and develop a team.
- Excellent communication and problem-solving abilities.
- Proven track record in managing hotel operations and delivering high levels of guest satisfaction.
- Proficiency in hotel management software and Microsoft Office Suite.
- Strong financial acumen and experience in budgeting and forecasting.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of local market and hospitality industry trends a plus.
Join Our Team
If you are an accomplished hospitality professional with a commitment to excellence, we invite you to apply for the Assistant General Manager position at the Homewood Suites by Hilton Charleston - Mt Pleasant. Become a part of our leadership team and help us continue to provide outstanding service and memorable experiences for our guests.